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Contact Us

If you have any queries about your credit report, or want to make a complaint or raise a dispute, the best way to get in touch with us is to complete our online enquiry form with as much information as possible, so our customer service team can help:

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Alternatively, you may want to exercise your access right to your statutory credit report by making a postal application, please refer to TransUnion’s main Contact Us page for contact details.

To obtain your Statutory Credit Report on paper, you will need to complete our printable application form and send this into us by post. A copy of your credit report will then be posted to you within 7 days of your application form being received.