Important Information

There are three main Credit Reference Agencies (CRAs) in the UK; TransUnion, Experian, and Equifax. Each CRA collects and holds information from organisations like banks, buildings societies and insurers, as well as other bodies like local authorities and courts and produces their own credit reports on people in the UK.

Under the Consumer Credit Act (1974) and the General Data Protection Regulation (2018) you have the right to access a copy of your credit report information produced by any credit reference agency.

As one of the UK's main CRAs, we do this with what is known as a statutory credit report. You can request a copy of your statutory credit report from TransUnion by following the instructions below, or by post here. If your request is by post, we may request ID from you where we are unable to verify your identity.

You can also request a copy of statutory credit report from Experian https://www.stat.experian.co.uk/ & Equifax https://www.equifax.co.uk/Products/credit/statutory-report.

Please bear in mind that a statutory credit report only displays the credit report information held on you and does not include a credit score. If you are interested in seeing your TransUnion credit score, you can find out how here. For more information on credit reports, please see our FAQs.


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